ERP and CRM systems are constantly being developed and enriched with newer and newer functions. The choice of software products is also growing, offering companies countless options. On the one hand, this gives companies the freedom to choose the most suitable products. On the other hand, it can be difficult to make the right choice.
Microsoft Dynamics 365 is one of the most comprehensive solutions on the market. Learn more about its benefits for businesses in this article.
Broad Functionality for Various Business Activities
Microsoft Dynamics 365 is a unique product that combines the functions of an ERP and CRM system. It has a modular architecture with the possibility of adding and removing components dedicated to different business departments and activities.
The ERP system of Microsoft Dynamics 365 is based on two applications designed for financial and supply chain management. They provide businesses with core accounting, procurement, manufacturing, warehousing and logistics management capabilities, as well as advanced capabilities for predictive analytics which are based on AI. Moreover, the suite offers a high level of automation for the smooth execution of repetitive and error-prone tasks.
Microsoft Dynamics 365 also provides CRM solutions for sales, marketing, customer service, field service, human resources and commerce. Together, they can help businesses with myriad tasks, including sales forecasting, email marketing, service planning, inventory management and more. Any industry can find a suitable option among the Microsoft Dynamics 365 features.
Scalability and Flexibility
As mentioned above, both ERP and CRM components of Microsoft Dynamics 365. Many companies enjoy the advantages of the full suite, however, Microsoft allows its users to select and implement the applications separately. This offers companies great flexibility, as they can tailor their software more precisely to their business needs. At the same time, it can provide them with significant savings, as they do not have to purchase an entire suite of predefined features that may be redundant in their case.
The same flexibility is also provided in terms of the number of users. Microsoft Dynamics 365 has a special licensing plan that allows companies to change the number of users and their access to software functionality on the go. This makes D365 a highly scalable solution that can be expanded or reduced to accommodate changes in the organization, while also contributing significantly to financial savings. The fewer users the system has and the less access they have to the software’s features, the lower the licensing costs.
Support in Entering Foreign Markets
One of the key advantages of Microsoft Dynamics 365, and its financial application in particular, is the regional support it provides. In addition to dozens of language versions to choose from for your system, there are also features that help companies comply with regional legal requirements, especially tax regulations.
In addition, the Finance application simplifies the transition of banking transactions to the forms accepted by the local banking system. This functionality helps many companies to open their branches abroad and avoid many serious mistakes related to local regulations.
Moreover, improved management of an organization simplifies compliance with international quality standards for manufacturing and service provision.
Different Implementation Options
Unlike many modern ERP and CRM systems, Microsoft Dynamics 365 allows companies to choose the implementation method that works best for them. Although cloud computing has gradually become a market standard, many companies still prefer an on-premises deployment. In addition, some enterprises simply cannot choose cloud software. This is especially true for organizations in regions with limited Internet connectivity, as well as those operating in industries that require on-site data storage.
Whether your organization requires an on-premises or cloud solution, Microsoft Dynamics 365 offers both implementation options. While cloud deployment offers users more mobility since it can be accessed directly through an Internet browser, the functionality of both solutions is quite similar.
Moreover, Microsoft Dynamics 365 is a popular ERP and CRM suite, and you can easily find a trusted professional implementation service provider, such as XPLUs, who will help you significantly reduce the implementation time and configure the system.
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